Results are mailed out within 5-7 business days of our
receipt of samples to your designee(s). We do NOT email legal results except when requested to be sent to the US Embassy.
Due to COVID-19, at this time we are only collecting samples at our Lewisville, Texas facility.Appointments must be arranged in advance. Sample collections take place one Saturday each month. Please call (972) 420-8505 for more information.
"I just want to thank the continued professional and courteous service your Customer Service team provided me during the stressful waiting period for the DNA results. I contacted both your phone support and instant chat support teams at least twice and received concerned support each time. Never did I feel like they thought I might be calling too much and needed to be more patient. I truly appreciate their consideration and patience during this time."