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Chain of Custody
Adhering to Chain-Of-Custody Immigration DNA Testing DNA Testing Chain-Of-Custody Regulations
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Specimen Type Participants Chain of Custody
As an accredited AABB lab, we adhere to all the norms and procedures that assure the validity and recognition of the DNA test in a court of law or a U.S. consular office.

We adhere strictly to chain-of-custody regulations. These steps/procedures assure that the correct individual is, in fact, the person from whom the sample derived (in order to avoid possible fraud). We collect samples from persons all over the US and all over the world, even when involved parties may be located in separate cities/countries. Our network of trained and qualified doctors, nurses, and phlebotomists all over the US and the world have been trained to perform buccal swab collections (or blood) following our protocols that ensure that strict chain of custody has been kept during each sample collection.

At the time of sample collection, each patient must provide proof of identity. All adults (over 18 years of age) must show a government-issued photo ID (e.g. driver's license, passport, green card);. Additionally, other legal identification may also be required (e.g., social security card, insurance card, birth certificate).

For minors (under 18 years of age), it is sufficient to present a birth certificate and/or a health card and their legal guardians must be present. A photocopy of the presented ID will be made, and a photograph will be taken
(the picture is signed, dated and kept with the person's file). Furthermore, a right thumbprint (or a right footprint from infants) is obtained;. Once all the paperwork is completed, the samples are sealed in the presence of the patient and sent via express courier service directly to our headquarters.

Once the samples arrive in our facilities, they are recorded in our logbooks and, following a thorough inspection of the package, to ensure that the envelope was not tampered with, a case number is assigned and the samples go to the lab, for immediate and proper processing.

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"I just want to thank the continued professional and courteous service your Customer Service team provided me during the stressful waiting period for the DNA results. I contacted both your phone support and instant chat support teams at least twice and received concerned support each time. Never did I feel like they thought I might be calling too much and needed to be more patient. I truly appreciate their consideration and patience during this time."
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